Below is a list of the most commonly asked questions. If the answer to your query is not listed, please get in touch

I want to place an order, when will I get it?
Do you charge postage and packing?
I need this order tomorrow morning, can you help?
I have received my goods but they're not what I want, can I send them back?
Do your prices include VAT?
I am ordering from outside the UK. Are there extra charges to pay?
Do I need to pay with my order?
What special offers have you got on at the moment?
Why won't my old password work on your new website?